Cancellation & Refund Policy

Cancellation & Refund Policy – Mani Spices

Applicable On

This policy applies to purchases made via:

• Our official website (www.manispices.com / D2C store)
• Amazon (Mani Spices Official Store)
• Flipkart (Mani Spices Official Seller)

Cancellation Policy

Before Dispatch

• You may cancel your order before it is shipped.
• Contact our support team or cancel through your order panel (Amazon/Flipkart/Our Store).
• Full refund will be processed to your original payment method within 3–7 business days.

After Dispatch

• Once shipped, cancellations are not possible.
• You may choose to reject the delivery at your doorstep.

Return & Refund Policy

We take utmost care in packaging and quality control. However, returns will be accepted only under the following conditions:

Accepted Returns

• Product is damaged during transit
• Wrong product delivered
• Item delivered is expired
• Must report within 48 hours of delivery with photo/video proof.

Non-Returnable Conditions

• Opened packets or broken seals (due to food safety regulations)
• Minor packaging dents not affecting product quality
• Customer no longer wants the product after delivery

Refund Process

• Once your return is approved, refunds will be processed within 5–10 business days.
• No Cash on Delivery

Contact Us

• Email: support@manispices.com
• WhatsApp: +91 79726 37387
• Working Hours: Mon–Sat, 10am – 6pm